Privacy Policy for Riayah

Effective Date: 01-August-2025

Introduction & Ownership

Riayah is a healthcare service operated by BROMBEER IT SYSTEMS LLC. BROMBEER IT SYSTEMS LLC is the legal entity responsible for providing the Riayah service and for handling all personal, health, and sensitive information collected through this app. By using Riayah, you agree to the terms of this Privacy Policy and acknowledge that BROMBEER IT SYSTEMS LLC is the data controller and operator of the service.

1. Information We Collect

We may collect the following types of information:

Personal Health Information (PHI):

• Medical history
• Appointments and health records
• Medication details
• Lab results
• Doctor notes or communications

Personal Information:

• Full name
• Date of birth
• Gender
• Email address
• Phone number
• Identification numbers (e.g., health card, national ID)

Usage and Device Data:

• App usage logs
• Device type and model
• IP address
• Operating system and version
• Error logs and diagnostic data

2. How We Use Your Information

• Provide healthcare services through the app
• Schedule and manage appointments
• Facilitate communication with healthcare providers
• Maintain accurate health records
• Send important health reminders or alerts
• Improve app functionality and user experience
• Comply with legal or regulatory obligations

3. Legal Basis for Processing

We are not under GDPR. However, we process your data based on:

• Your explicit consent
• Contractual necessity (e.g., delivering healthcare services)
• Legal obligations
• Vital interests (e.g., emergency care)

4. Sharing of Your Information

We do not sell your personal or health data. We may share data with:

• Healthcare providers involved in your care
• Third-party service providers under strict confidentiality agreements
• Authorities or regulators when required by law (e.g., public health reporting)

All partners are contractually obligated to safeguard your information.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your data, including:

• End-to-end encryption
• Secure user authentication
• Data access controls
• Regular security audits

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access and receive a copy of your health data
• Correct or update inaccurate information
• Withdraw your consent at any time
• Request data deletion (where permitted)
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at contact@brombeersystems.com.

7. Data Retention

We retain your data only as long as necessary to:

• Provide healthcare services
• Comply with medical and legal obligations
• Maintain accurate medical records

8. Children’s Privacy

Our app is intended for use by individuals aged 18+ or by minors under supervision of legal guardians. We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or our services. We will notify you through the app or email in advance of material changes.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Email: contact@brombeersystems.com
Phone: +971 2 884 4561
Address: Abu Dhabi, UAE